Don't Worry, Be Happy Now

Jealous Helen is a relationship - not a transaction!  

Read about all of our "Don't Worry, Be Happy" policies here: Returns, Re-Stringing Service, Buy-Back Program and Any Other Issues.

Returns

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or incorrect. We have a 14-day return policy, which means you have 14 days after receiving your item to request full store credit. 

To start a return, you can contact us at hello@jealoushelen.com. You’ll need the receipt or an account with us we can verify. If your return is timely, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Once we confirm we received the return, we will issue you a full store credit for those items.  You won't even pay a return shipping fee! You can always contact us for any return question at hello@jealoushelen.com. 

Re-Stringing Service

Our hair ties will soften with time and use, but we have yet to find their expiration date! Nevertheless, if you ever feel the cord needs a little nip and tuck, reach out to us about re-stringing. 

We'll pitch in our labor for free! All you'll pay is the shipping.

Reach out at hello@jealoushelen.com to talk to us about what you need. Once we confirm we have the cord you require, we'll email you with the next steps.

Buy-Back Program

We want you to wear your beautiful Jealous Helen pieces fearlessly. Unapologetically. Please don't tuck them away for a future special occasion; YOU DO NOT NEED TO WAIT TO BE SPECIAL! 

If your charms wear out so your Jealous Helen jewelry stops bringing you that daily joy, -we'll pay you to let us recycle it.

Just send your pieces back to us. We recycle the silver and brass here in Los Angeles. And we'll credit your account $10 towards a new piece.  

Any Other Issues 

We're in this for the long haul! 

If you encounter a problem after the return period, we're still here for you. Your opinion, your needs affect how we choose our vendors, how we change our designs, and how we serve you better. So reach out to tell us what's on your mind! Email us at -- you guessed it -- hello@jealoushelen.com